VG Ops · Operational Gaps · 2026-05-05

Open Questions / Known Gaps Canonical list of unresolved items and assumptions

Audience Operations Team
Updated 2026-05-05
Source reference/operations/workflows/intake/gaps.md
The canonical list of things we don't know yet. Updated by `/audit-gaps` (which sweeps all files for `[GAP]` and `[ASSUMPTION]` markers) and by Claude Code as gaps open and close. **Convention:** Each gap has an ID (Q##), priority (P0/P1/P2), owner-best-positioned-to-answer, status (open/in-progress/closed), and the question itself. When closed, move to the "Recently closed" section at the bottom and link to the file(s) where the answer was applied. **"Applied to:" convention:** Mark `Applied to: [file] ✓ (confirmed YYYY-MM-DD)` only after you have actually made the edit and verified it is present in the target file. An unconfirmed "Applied to:" (no ✓) means the intention was logged but the file may not yet reflect the answer.
§ 01
Status Snapshot
§ 02
Open Gaps
## Open · P0 (block diagram drafting) ### Q02 — Complete tool inventory - **Stream:** All - **Best answered by:** Owner / Edmar - **Status:** open - **Where the answer goes:** `reference/tools-systems/index.md` and per-system files in `reference/tools-systems/` ### Q03 — Complete channel inventory - **Stream:** All - **Best answered by:** Owner - **Status:** open - **Where the answer goes:** `reference/tools-systems/whatsapp.md` (channels section), eventually a channels.md file ### Q04 — Who else touches workflows? - **Stream:** All - **Best answered by:** Owner - **Status:** open - **Where the answer goes:** `reference/people/roster.md` and `reference/people/detailed/` ### Q05 — Which stream first, and who is the diagram for? - **Stream:** N/A - **Best answered by:** Owner - **Status:** open ### Q12 — Jenn's classification criteria - **Stream:** All (Stage 03) - **Best answered by:** Jenn - **Status:** partially answered (2026-05-04 — Ritchie interview) - **Partial answer:** Routing into Admin Junkie is known: (1) Andrew/Shlomo/Brian reimbursements → Admin Junkie directly. (2) Jenn reviews Andrew's "Docs to File" items — checks completeness (property present? amount present?) → forwards to Admin Junkie. (3) Hector/JJ bulk reimbursement receipts → go to their respective property group chats, NOT Admin Junkie. Admin Junkie members: Mark, Edmar, Ritchie (Jenn intentionally excluded). Full classification decision logic still open. - **Where the answer goes:** `streams/03-records.md`, `streams/01-money-out-triggers.md` ### Q13 — What Jenn adds during classification - **Stream:** All (Stage 03) - **Best answered by:** Jenn - **Status:** partially answered (2026-05-04 — Ritchie interview) - **Partial answer:** For Andrew's "Docs to File" items, Jenn checks for completeness (property + amount present) before forwarding to Admin Junkie. This is the minimum classification check Jenn performs. Full tagging mechanics still open. ### Q15 — Approver role and threshold logic - **Stream:** 01 - **Best answered by:** Owner - **Status:** ⚠️ CORRECTED 2026-05-04 — prior answer was superseded - **Prior answer (2026-04-27):** Two-track system (Track A / Track B). Incorrect going forward. - **Corrected answer (2026-05-04):** Single approval track. Shlomo changed policy — all vendor invoices, labor bills, AND reimbursements (including Shlomo's own and Andrew's own) now go through Andrew's review. No bypass lane. No dollar threshold — Andrew's gate confirms invoices are within pre-approved project scope. - **Applied to:** `tools-systems/vpt.md` (Approval Chain), `streams/01-money-out-triggers.md`, `pipeline.md` Stage 04, `glossary.md` (Track A/B, In-house bypass approval)
§ 03
People Roster
NameRole / RelationshipEntity OwnershipNotes
Shlomo BongartOwner[VGHB, VGHH I/II/III]Personal cards (205.11–205.16), personal savings (101.34), short-term loan (201.6). Detail: `detailed/shlomo.md`
Randall WhitemanBusiness OperationsPrimary Claude Code user; manages operations and strategy
MarkWA Router (general)First-touch on non-labor WhatsApp; files invoices to Dropbox before routing. Detail: `detailed/mark.md`
JennWA Router (labor) + ClassifierRoutes labor submissions; classifies all items into workflow streams; audits labor AP. Detail: `detailed/jenn.md`
Ritchie GarciaAdmin Manager & Executive AssistantManages email inbox; converts email items to WA posts; first-line investigator for unresolved transactions; EA support for Randall/Shlomo. CC: 205.23. Detail: `detailed/ritchie.md`
EdmarQB Operator + VerifierAll QuickBooks entries; labor GSheets; VPT encoding; work orders. Primary QB operator. Detail: `detailed/edmar.md`
ElmieReconcilerDaily bank feed matching; month-end QBO reconciliation; Transaction Query Sheet; monthly reports. Detail: `detailed/elmie.md`
MichellePayment SpecialistPrepares payments (ACH/Zelle/Wire/check) for Shlomo to execute. Detail: `detailed/michelle.md`